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​Why does Luno need to know my identity?

by Team Luno 4 minute read

In this post, we want to let you know why we need to know your identity when you open a Luno account. Luno only uses your information to provide you with a safe, regulated service. Verifying your account is quick and simple. You can do it via the Luno app for iOS and Android, or online.

​Luno cuts fees with SegWit integration

by Team Luno 2 minute read

We are happy to announce Luno is now SegWit integrated. What is SegWit? SegWit, short for Segregated Witness, is an improvement to the way Bitcoin transactions are sent. With SegWit, certain information is restructured in Bitcoin transactions, rendering them effectively smaller, which means more transactions can now fit into a...

​How to lock your Luno account (if you notice suspicious activity)

by Team Luno 2 minute read

There are two sides to keeping your cryptocurrency safe. There are the (many) things Luno does to protect your money. Then there's what you can (and should) do to secure your account. How to protect your Luno account Remember, cryptocurrency transactions are irreversible. If someone steals your Bitcoin or Ethereum, it's difficult...

​Ethereum is now available on Luno

by Team Luno 2 minute read

We are happy to announce that Ethereum is now available on Luno. You can now buy, sell, send, receive and store the second most popular cryptocurrency. All you need is a verified Luno account. How to get started with Ethereum on Luno You will need a verified account with Luno...

​​How to buy Ripple (XRP) with Luno

by Team Luno 2 minute read

XRP is the native cryptocurrency of the XRP ledger. It's a digital asset built for global payments. Here's how you can buy XRP with Luno.

Buy Bitcoin with a credit card

by Team Luno 1 minute read

At Luno, we focus on helping customers get Bitcoin in the easiest and fastest ways. Bank transfers are by far the most common funding method supported by Bitcoin providers, including us. Customers make a deposit in their local currency, and then once the money reflects, they use it to purchase...

Mobile verification via phone call

by Team Luno 1 minute read

When setting up or upgrading your Luno account, we may need to verify your mobile phone number. This is to help secure your Luno account. Our primary system --sending you a one time code via SMS-- works perfectly well for the majority of our customers. We have had some complaints in recent weeks about...

BitX Beta update

by Team Luno 2 minute read

Hello BitX Beta Community Members! We're making a few changes around here and want to make sure you know what's going on. The big change is that our Beta Community is no longer only for Android users - we're opening it up to our users on all platforms: Android, iOS and...

The Luno order book in a spreadsheet

by Team Luno 1 minute read

If you're a trader, looking for a simple way to get the Luno order book —the list of all bids and asks on the Luno Exchange— into Google Sheets or Excel, we've got a simple solution for you. Simply make a copy of this Google spreadsheet and select the appropriate currency...

Updates to BitX Exchange trading fee

by Team Luno 2 minute read

We have several updates coming to the BitX Exchange, which we'll announce in the coming weeks, but first we want to announce a simplification in the way we charge trading fees. Currently trading fees are charged in BTC for buy orders and in local currency (MYR, NGN, ZAR, KES, IDR...

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