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An explanation of Bitcoin fees

by Team Luno 3 minute read

We're changing our fees. Up until now, sending and receiving Bitcoin with Luno was free. But the network is changing and we've had to make this change to continue providing you with a safe, simple platform. In this post, we'll explain the fees, why we've added them and how you...

Introducing Volume-Based Exchange Fees

by Team Luno 2 minute read

We have introduced a volume-based fee reduction for traders using the Luno Exchange. The new fee structure gives discounted trading rates to those who trade larger amounts of Bitcoin. On makers and takers The Luno Exchange uses the popular maker-taker fee model. Market makers are traders who place some of...

Buy Bitcoin with a credit card

by Team Luno 1 minute read

At Luno, we focus on helping customers get Bitcoin in the easiest and fastest ways. Bank transfers are by far the most common funding method supported by Bitcoin providers, including us. Customers make a deposit in their local currency, and then once the money reflects, they use it to purchase...

Mobile verification via phone call

by Team Luno 1 minute read

When setting up or upgrading your Luno account, we may need to verify your mobile phone number. This is to help secure your Luno account. Our primary system --sending you a one time code via SMS-- works perfectly well for the majority of our customers. We have had some complaints in recent weeks about...

Faster deposits in Indonesia

by Team Luno 1 minute read

We know that our Luno Indonesia customers would like faster ways to deposit money into their Luno accounts with Indonesian rupiah, which they’ll use to buy Bitcoin. We have two solutions for faster deposits. If you need your deposits to show up faster you should either: Use non-cash (“non-tunai”) ATM...

Doku & Luno Indonesia: Fast, easy and 24/7 deposits

by Team Luno 1 minute read

We are happy to announce that Luno has integrated with payment gateway DOKU to give customers in Indonesia more ways to make deposits into their Luno accounts. With this integration, users can make more types of deposits in more convenient, seamless and faster ways. About Doku Doku is a leading payment...

BitX Beta update

by Team Luno 2 minute read

Hello BitX Beta Community Members! We're making a few changes around here and want to make sure you know what's going on. The big change is that our Beta Community is no longer only for Android users - we're opening it up to our users on all platforms: Android, iOS and...

The Luno order book in a spreadsheet

by Team Luno 1 minute read

If you're a trader, looking for a simple way to get the Luno order book —the list of all bids and asks on the Luno Exchange— into Google Sheets or Excel, we've got a simple solution for you. Simply make a copy of this Google spreadsheet and select the appropriate currency...

Indonesia update: Exchange, mobile trading & more

by Team Luno 1 minute read

Our Indonesian users might have noticed some big updates to their BitX accounts recently: BitX Bitcoin Exchange Indonesia First off, we added support for Indonesian rupiah on the BitX Exchange! If you have verified your identity with us, you’ll now be able to trade on our powerful exchange. See the new IDR...

Updates to BitX Exchange trading fee

by Team Luno 2 minute read

We have several updates coming to the BitX Exchange, which we'll announce in the coming weeks, but first we want to announce a simplification in the way we charge trading fees. Currently trading fees are charged in BTC for buy orders and in local currency (MYR, NGN, ZAR, KES, IDR...
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