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Bitcoin price alerts

by Team Luno 2 minute read

We receive many requests from our customers and a recurring theme was price alerts: We’d like to say thanks for all the suggestions and feedback from our customers. We’re happy to announce that the price alerts feature has been added. It is currently only available on web and Android, but...

An explanation of Bitcoin fees

by Team Luno 3 minute read

We're changing our fees. Up until now, sending and receiving Bitcoin with Luno was free. But the network is changing and we've had to make this change to continue providing you with a safe, simple platform. In this post, we'll explain the fees, why we've added them and how you...

Introducing Volume-Based Exchange Fees

by Team Luno 2 minute read

We have introduced a volume-based fee reduction for traders using the Luno Exchange. The new fee structure gives discounted trading rates to those who trade larger amounts of Bitcoin. On makers and takers The Luno Exchange uses the popular maker-taker fee model. Market makers are traders who place some of...

Buy Bitcoin with a credit card

by Team Luno 1 minute read

At Luno, we focus on helping customers get Bitcoin in the easiest and fastest ways. Bank transfers are by far the most common funding method supported by Bitcoin providers, including us. Customers make a deposit in their local currency, and then once the money reflects, they use it to purchase...

Mobile verification via phone call

by Team Luno 1 minute read

When setting up or upgrading your Luno account, we may need to verify your mobile phone number. This is to help secure your Luno account. Our primary system --sending you a one time code via SMS-- works perfectly well for the majority of our customers. We have had some complaints in recent weeks about...

Faster deposits in Indonesia

by Team Luno 1 minute read

We know that our Luno Indonesia customers would like faster ways to deposit money into their Luno accounts with Indonesian rupiah, which they’ll use to buy Bitcoin. We have two solutions for faster deposits. If you need your deposits to show up faster you should either: Use non-cash (“non-tunai”) ATM...

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