Exclusive #LunoRewards for Luno Singapore customers

Team Luno
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Luno is launching a new rewards program exclusively for our Singapore customers! #LunoRewards


What is the #LunoRewards Program?

At Luno, we value customer loyalty above all else. We work tirelessly to provide you with the best products and services to cater to all your crypto transaction needs.

This is why we’re launching the #LunoRewards program – a special new program designed exclusively to benefit our most loyal customers.

The premise is simple – the more you Bitcoin trade, the bigger rewards you win!

The #LunoRewards program will reward you based on your monthly BTC/SGD transaction volumes through the Luno Exchange or the instant buy/sell option. You’ll receive this reward in the form of a rebate through a promo code, calculated as a percentage of your investment, which you’ll be able to redeem under the rewards tab in your Luno app. And all you have to do to be eligible is transact a total of SGD 5000 in a month!


The more you trade, the more you win

Your rebate will be calculated based on your monthly transaction volume. This is a tiered system, and you can move between the levels depending on your total transactions in that month.

List of #LunoRewards:

1. Monthly bonus up to SGD 100
2. Rebate (cashback) for every instant buy/sell & maker/taker trades up to 0.1%
3. Weekly market analysis report by Arcane Research
4. 50% share of your referrals’ transactions

There are four different levels with min. monthly transaction volume:

1. Bronze | SGD 5000
2. Silver | SGD 25.000
3. Gold | SGD 75.000
4. Priority | SGD 150.000

*The volume is an accumulative amount.

How it works: If you spend a total of SGD 2500 and buy/sell Bitcoin ten times in a month, your transaction volume is accumulated as SGD 25.000. Thus, you’re eligible for the #LunoRewards Silver level – entitled to 0.1% maker rebate, 0.05% taker/instant buy-sell rebate, and SGD 25 cashback!

Frequently asked questions

When is the promotion period and when will I get my reward?

The program will officially start on 1 June. Any trading volume from the first to the last day of the month will be accumulated. This will determine which level you are on. The reward will be sent to you in the first week of the following month. Your level will change every month, depending on your monthly transaction volume.


Which transactions are eligible for the monthly volume?

Any Bitcoin to SGD buy/sell transactions using Instant Buy/Sell, and any trades executed on BTC/SGD Exchange.


How will I get to know how much I have traded?

We will send your updated trading volume weekly through emails, depending on your #LunoRewards levels.


Terms & Conditions

Luno Pte Ltd (“Luno”) have agreed to run a program where Luno customers can stand a chance to win prizes in connection with the Luno Exclusive Rewards Program (the “Program”). Without limiting the applicability of Luno’s Terms of Use and Privacy Policy to customers who sign up, you agree to be bound by these rules when participating in the Program (the “Rules”). You agree to accept any decision made by Luno in terms of these Rules as final and binding. 

  1. Eligibility criteria and exclusions: Participation in the Program is limited to existing and new Luno customers who are residents of Singapore. You must be 18 (eighteen) years or older and otherwise meet the account eligibility criteria set out in section 3 of Luno’s Terms of Use. Participation in the program is limited to the customers who have opted in for marketing communications.
  2. Program period: The Program will commence on 1 June 2020 and can be terminated immediately by Luno. 
  3. Subject to change: Luno reserves the right to hold, void, cancel, suspend, adjust or amend the Program at any time.
  4. Entering the Program: To participate in the Program, you are required to follow the instructions on the Luno Exclusive Rewards Program blog post
  5. Contacting a winner: Winners will be contacted directly by email / chat every month before the 5th business day of the month. Luno is not liable for any winner’s failure to receive notices due to spam, junk email or other reasons. If a winner cannot be contacted within this period, the prize will be forfeited.  
  6. The prize: Winner(s) of the Program will receive the prize within 30 days of being contacted. 
  7. Personal information: Any personal information provided to us for purposes of the Program (for example your name, address, telephone number and email address) will be treated in accordance with our Privacy Policy
  8. Governing law: These Rules shall be governed by and interpreted in accordance with Singapore law and any disputes arising from the Promotion shall be subject to the exclusive jurisdiction of the courts of Singapore.
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Team Luno

On our way to the moon, we write about all things crypto. And don’t forget we’re humans too. Our blog conveys the views of Luno and the many unique opinions and characters within our team. We’ll never provide you with financial advice, and we urge you to conduct your own research before purchasing or trading any cryptocurrencies. It’s a brave new world out there, and the market can be volatile at times, so never trade with funds you can’t afford to lose. Want to let us know how much you love our blog? Tweet us @LunoGlobal.

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