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Mobile verification via phone call

Team Luno
1 minute read

When setting up or upgrading your Luno account, we may need to verify your mobile phone number. This is to help secure your Luno account.

Our primary system --sending you a one time code via SMS-- works perfectly well for the majority of our customers. We have had some complaints in recent weeks about slow mobile network providers, resulting in messages being delayed or not delivered at all.


Phone verification

You can now request to receive your mobile number verification code via a phone call instead of an SMS.

This is what the feature looks like using the Luno Smart Wallet on Android:


And this is the flow on iOS:





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Team Luno

The Luno blog conveys the views of Luno and the people within our team. We will never provide financial or any other form of advice. We urge you to conduct your own research before purchasing or trading any cryptocurrencies. Always be aware of the sometimes volatile nature of the market, and never trade with funds that you cannot afford to lose.

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