Before making a deposit, you must first verify your identity. Next, ensure that your unique reference number (or in some countries, your unique deposit amount) is 100% correct before you make a deposit. Include your BX reference number for bank transfers.
Please note that we do not accept deposits from third-parties, payments must be made in your own name which has been verified with Luno.
It may take up to two days for your deposit to reflect in your local currency wallet before you can buy cryptocurrency. You can view how long it takes for your country here. Bank deposits are not processed on weekends or public holidays.
1. Log into Luno and, in the menu, click WALLETS
2. For your local currency wallet, click on DEPOSIT
3. Follow the instructions on screen
Different payment methods are available in each country. Follow the steps displayed and Luno will show you the bank details which will result in the fastest allocation of your money.
Please read and follow the instructions carefully. This will help prevent unnecessary delays.
Make an online bank transfer from your bank account to the Luno bank account. Once we've received your money, you will get an email notification saying you can buy Bitcoin.
IMPORTANT: To ensure your deposit is allocated quickly, please make sure to use the correct REFERENCE NUMBER or, in some countries, the UNIQUE DEPOSIT AMOUNT.
In some countries, we may ask you to use a UNIQUE REFERENCE to help us track your deposit. Enter this reference at your bank when making the deposit to ensure it reflects on our bank statement.
In some countries, we may ask you to send a UNIQUE DEPOSIT AMOUNT to help us identify your deposit. This amount will be slightly more than the deposit amount you entered.