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How to enable two-factor authentication

Two-factor authentication is optional, but since Bitcoin transactions are irreversible (meaning if someone accessed your account due to a duplicate / weak password they can send your funds away), it is highly recommended to enable it on your account.

Step one:

From the menu, click on SETTINGS and then on TWO-FACTOR AUTHENTICATION

Step two: 

Install the smartphone application


You need to either install Authy or the Google Authenticator application


Download links:


Blackberry users can navigate to m.google.com/authenticator (for Google Authenticator) or sign up for an Authy account to receive authentication codes over SMS.

Step three:

Once the app is installed, click the Set up two-factor auth button.


  1. You will see a code on the screen; scan this code with your smartphone application

  2. Print out and securely store a copy of the code for your personal records; should you ever lose your phone

  3. Enter the code generated on your phone's application 

  4. Hit the enable button



You should be all set up with two-factor authentication! 


In future when you log into your BitX account or make certain types of transactions, the system will ask for your 2FA code. Simply use your smartphone app to see what your code is (it changes every 20 seconds).


Should you ever lose or replace your phone, you can migrate your 2FA settings with Authy or do a 2FA reset.

Related articles

What is two-factor authentication?

Two-factor authentication is enabled and I can't sign in. What can I do?

I lost my phone or deleted my two-factor authentication app. How to do a 2FA reset?


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