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How do I verify my identity?

Luno helps customers with a bank account in our supported countries to buy, sell and trade Bitcoin.


If you don't have a bank account (in these countries) or you just want to use Luno to send, receive and store Bitcoin, you don't need to upgrade your account.


You can upgrade your account securely using the Android or iOS Luno Smart Wallet, or by visiting the SETTINGS page.

Account levels

There are different account levels, with deposit and withdrawal limits that apply to each level. 


LEVEL

REQUIREMENTS

Level 0

Confirm your email address or sign up with your social media profile

Level 1

Confirm mobile number and basic personal details

Level 2

Submit photo/scan of government-issued ID (accepted documents)

Level 3

Submit proof of residential address (accepted documents)


Frequently asked questions

Why do you need to verify my identity?

Proof of identity - accepted documents

Proof of residential address - accepted documents

I'm a foreign resident, not a local citizen, can I still open a Luno account?


Contact us for more help

It’s never too late to get started with Bitcoin. Learn, buy and use Bitcoin with Luno now.

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