You may be required to submit proof of identity documentation to upgrade your Luno wallet. You should submit a clear, colour photo or scan of one of the following documents, depending on your country.
Below is a list of government-issued identity documents that we accept as proof of identity for citizens of the countries we operate in.
ACCEPTED IDENTITY DOCUMENTS
We require two documents to verify your identity.
* European countries supported: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.
To upgrade your Luno account to level 2, we require a photo or scan of your government-issued ID, as well an additional proof of identity in the form of a “selfie” photo. The photo should be in colour, and in a high enough resolution so that your face should be clearly recognisable. See our guidelines below.