Help Centre

Houston, we have a problem!

Search

How long until my deposit shows in my Luno wallet?

Deposits are allocated to your Luno wallet as soon as they are received, however there are some clearance time differences depending on your country.

After making a deposit, how long can I expect to wait for it to show in my Luno wallet:


Currency

Deposit allocation
time

IDR

2 to 24 hours

MYR

2 to 24 hours

NGN

2 to 24 hours

ZAR

4 to 48 hours

EUR

2 to 24 hours

Bitcoin

After 3 confirmations

(learn more)


Deposits are processed each business day from Monday to Friday, excluding public holidays. 


When making a deposit

Please do ensure that your unique reference number (or in some countries, your unique deposit amount) is 100% correct before making a deposit. We’ll send you an email the moment your deposit arrives. 

If you make a mistake during the deposit process, don’t panic. Luno has never lost customer funds. 

If, after two business days (not including weekends and public holidays), your deposit has not reflected in your Luno wallet, please contact our team using the link below.

Submit your detailed proof of payment here.


Related articles

My deposit not reflecting. What do I do now?

How do I deposit money into my Luno wallet?

Things you need to know about deposits


Was this article helpful?

Contact us for more help

It’s never too late to get started with Bitcoin. Learn, buy and use Bitcoin with Luno now.

Desktop Icon Apple App Store Logo Google Play Store Logo