We're currently testing limited access to our debit and credit card deposits to improve the experience for all customers in the future. That means that some of our customers in Europe will still be able to buy digital currency cheaper, faster and easier than ever before with Luno, but this will not be open to everyone just yet.
Follow the usual deposit method by choosing Deposit money from the More menu on your home screen. Then:
Step 1 From the selection choose Debit or credit card.
Step 2 Enter the amount, according to your individual limits.
Step 3 Continue to our card payment partner EveryPay to confirm the transaction.
Step 4 Once confirmed please select Back to be redirected to Luno.
Why can’t I use this feature?
We have limited the number of people who have access to this feature during our testing phase to ensure we can provide an improved experience for all in the future. This means that only a small selection of our European customers will have access to debit and credit card deposits for now.
Is there a limit for debit and credit card deposits?
Yes. You can deposit up to EUR 1,000 per transaction with a monthly card deposit limit of EUR 5,000. This is separate from your current account level limits, which include the monthly and lifetime deposit limits that will be applied regardless of this card deposit limit.
Are there specific lifetime limits for debit and credit card deposits?
No. For as long as this card deposit method is available (with our partner EveryPay), there are no lifetime limits. This means you are free to make as many transactions of up to EUR 1,000 each with an overall monthly limit of EUR 5,000.
Is this a limited time offer?
Yes. We are currently working on an awesome new feature (and it's not quite ready yet). Until then, we've teamed up with EveryPay to make card deposits available. To keep our fees the lowest possible, we're absorbing all costs so the deposit is as cheap as possible for our customers.
Are there any restrictions?
Yes. This is only available to a select few customers during our current testing phase. Please also note that each account can only have one debit or credit card linked to it.
Can I make more deposits after reaching my monthly limit?
Yes. The monthly limit of EUR 5,000 is for debit and credit card deposits. If you are unable to use your card to make a deposit, you can also make a bank transfer using SEPA, which has higher limits.