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Making a PayU deposit

Depositing money using the PayU method for Luno customers in Nigeria ensures that funds reflect near-instantly in your wallet. To do this, all you need to have is a bank account with funds in it and a bank card with the 3D Secure service activated.

Here’s how to make your deposit using PayU

Follow the usual deposit method by choosing Deposit Money from the More menu on your home screen. Then follow these steps:

Step 1: From the selection choose Bank transfer with PayU.

Step 2: Enter the amount you wish to deposit according to the limits specified.

Step 3: Confirm the amount and deposit fee, then select Continue to PayU.

Step 4: Once redirected to PayU, fill in your Card Number in the Account Number section, Account Name, choose your bank from the dropdown menu and then select Continue.

Step 5: Next you will receive a one-time pin (OTP) to your mobile device, enter it in the Enter OTP field and then hit the Pay option (see FAQ for first-time PayU users below).

Step 6: Once the deposit is successful, you will receive a confirmation screen in PayU that states your transaction was successful. At this point you will receive an email from PayU with the merchant reference number of your deposit. 

Step 7: Finally, select Continue and you will be directed back to Luno with a transaction success screen.

Frequently asked questions

Which banks are supported?

Any Luno customers in Nigeria with 3D Secure-activated cards (Mastercard and VISA only) can use the PayU deposit method. Most major banks in Nigeria offer this security measure for their customers, but if you’re unsure, we advise you to check with your bank.

Will I be charged a deposit fee?

Yes, there is a fee of 1.5% per deposit which is capped at NGN 2070. This means that payments of NGN 138,000 or higher will have a fee of NGN 2,070, while deposits below NGN 138,000 will have a 1.5% fee.

Are there any deposit limits?

Yes, there is a limit of NGN 2 million per transaction. Further limits may also be dependant on the transactional limit as set out by your bank and 3D Secure. In order to deposit using the PayU method, you will also need to be verified as at least a Level 1 Luno customer. This level of verification has a deposit limit of NGN 200,000.

How long does it take to reflect?

Deposits using PayU into your Luno wallet will reflect within a few minutes. At times they may take up to 10 minutes to reflect.

What could cause delays?
A delay in the deposit process could be caused by the following factors:

  • Insufficient funds.

  • Processing delays on the bank’s side.

  • Incorrect details specified during the deposit.

Related articles

How do I add money to my Luno wallet?

How long until my deposit shows in my Luno wallet?

Making deposits in Nigeria using Paystack

Why is my deposit not reflecting? What do I do now?

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