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Terms and Conditions for the #LunoChallenge contest

The following rules (the Rules) apply to your participation in the LunoChallenge competition (the Competition), which is run by Luno Pte Ltd (Luno) from time to time:


  1. Eligibility: Participation in the Competition is limited to Luno customers who are residents of Italy. You must have downloaded the app, verified your identity to a Level 2 or higher account and you must otherwise be compliant with Luno’s Terms of Use. Luno may make the Competition available in other locations, at our discretion. 

  2. Agreement to these Rules: Without limiting the applicability of Luno’s Terms of Use and Privacy Policy, you agree to be bound by these Rules when participating in the Competition. You represent and warrant that you meet the eligibility requirements and you agree to accept any decision made by Luno in terms of these Rules as final and binding.

  3. How often does the Competition run: Luno will run the Competition once a month by posting a different LunoChallenge question. Entries for a relevant month will be open for a period of 28 days after the question has been announced and the monthly winner will be announced within 3 days of entries closing. Luno will run the Competition each month until the end of 2019, unless Luno ends the Competition early in our sole discretion. 

  4. Entering the Competition: To participate in the Competition, you are required to record a +/- 30 second video answering the monthly Luno Challenge question. Share the video on YouTube, Twitter, Facebook and/or Instagram (note that stories don’t count). Make sure that you hashtag  #unicrypto2019 #lunochallenge, tag @lunomoney and @luno, tag the person you are nominating and follow any other instructions. 

  5. Multiple entries: You may enter the Competition as many times as you like within the same month. Each video you share will be counted as one entry. If you submit your entry on multiple platforms (e.g. on Facebook and Instagram) each submission will be counted as a separate entry.

  6. Fraudulent accounts: Any fake or fraudulent social media and/or Luno accounts will be disqualified from the Competition.

  7. Own content: By entering this Competition, you warrant that your entry is your own original creation and does not infringe any third party's intellectual property rights.

  8. Selecting winners: Each month, Luno will select a winner randomly based on the number of entries received during that month. 

  9. The prize: Each month, the selected winner of the Competition will receive EUR 300 of Bitcoin, which will be paid into the winner’s Luno wallet. Luno may amend the prize amount ahead of posting the LunoChallenge question in our discretion. Prizes are non-transferable, cannot be refunded, and cannot be exchanged for cash or another product. 

  10. Contacting a winner: Winners will be contacted by email and social media within 5 (five) business days of our selection. Luno is not liable for any winner’s failure to receive notices due to spam, junk email or other reasons. If a winner cannot be contacted within this period, the prize will be forfeited and an alternate winner will be selected. Should you be drawn as a winner, you’ll be required to complete a competition release form so that we can arrange delivery of your prize to you. If a winner’s identity or Luno account cannot be properly verified, the prize will be forfeited and an alternate winner will be selected. 

  11. Announcing the winner: Winners, along with their winning entry, may be announced across any of Luno’s social media pages including Facebook, Instagram and Twitter, but Luno is not obliged to do so. If you are selected as a winner, you agree to Luno publishing your name and sharing your entry in this manner. 

  12. Rights in the entry: By entering this Competition, you grant Luno, and anyone acting on behalf of Luno, the right to use for your entry for purposes of marketing of the Competition as well as for Luno’s other marketing and promotional purposes. 

  13. Personal information: Any personal information provided to us for purposes of the Competition (for example your name, username, address, telephone number and/or email address) will be treated in accordance with our Privacy Policy

  14. Luno employees: Employees of Luno or any of its subsidiaries are not eligible to enter this Competition. 

  15. Competition sponsorship: The Competition is independently run and funded by Luno in association with any media partners it may choose to work with. The Competition is not sponsored, endorsed or administered by any social media platform used in connection with the Competition. 

Governing law: These Rules shall be governed by and interpreted in accordance with Singapore law and any disputes arising from the Competition shall be subject to the exclusive jurisdiction of the courts of Singapore.


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