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Frequently asked questions
Why should I choose Luno?
We're industry pioneers, having been in the cryptocurrency industry since 2013. We've facilitated more than 21 billion USD worth of transactions on our exchange for customers in over 40 countries. Today, we're trusted by over 8 million customers around the world and have received praise for our easy-to-use app, secure wallet, and range of features.
How secure is Luno?
At Luno, the security of your cryptocurrency is our highest priority. We've built one of the world's most sophisticated Bitcoin security systems and have industry-leading processes in place to make sure that these are never compromised.
Do I have to buy a whole Bitcoin?
No. Bitcoin and most other cryptocurrencies are divisible. This means you can buy or sell any amount of Bitcoin and it doesn’t need to be a whole number – whether it’s 0.1 Bitcoin, 1.7539 Bitcoin or something else. It’s completely up to you and your budget.
How do I actually buy Bitcoin?
You can buy Bitcoin through the Instant Buy function on our app, as well as on our Exchange. After you’ve signed up with Luno, you can deposit local currency to your account and then all you need to do is follow the instructions.
Buying crypto with GBP
How do I fund my GBP account in the UK?
Before making a deposit to your GBP wallet, you’ll need to verify your identity. Once verified, follow these easy steps to make your first deposit. Sign in to the Luno app, select Wallets, then Deposit on your GBP wallet. Once there, follow these steps:
- Enter the amount you'd like to deposit
- Next, you'll see a unique BX reference as well as other details displayed to make your deposit
- Log in to your banking app and make a deposit using the details provided. Please include your unique BX reference number in the reference field provided
- You’ll receive an email notification once it reflects in your GBP wallet
Check out our help centre article for more information on funding your GBP wallet.
Are there UK deposit and trading limits?
Other than your verification level limits, there are no additional deposit limits for instant buy and transfer. Your bank might have payment limits, and if they do, we’d suggest getting in touch with them