Rewards and Promotions
The rules for earning rewards with Luno
Last updated: 27 March 2019
- Eligibility
- Programme details
- Not transferable
- Redemption conditions
- Payment of the Reward
The rules for using Luno’s referral programme and other promotion codes
Our referral programme allows customers to be rewarded with Bitcoin by referring their friends and family to Luno. We may also run events or campaigns aimed at inviting new customers to use Luno where we reward those who sign up with Bitcoin. For information on how to find your referral link, apply an invite code and other information about how these programmes work, please read this article from our Help Centre.
Note: from time to time Luno may also run additional promotions, campaigns and competitions which are not covered here.
Referral programme: the rules
The following rules apply to your participation in Luno’s referral programme (the “Programme”). Without limiting the applicability of Luno’s Terms of use and Privacy policy, you agree to be bound by these Rules when participating in the Programme.
Participation in the Programme is limited to customers with Level 1 or higher accounts situated within our supported countries, or such other locations where Luno makes the Programme available, and who are compliant with Luno’s Terms of use.
Luno customers who meet the eligibility criteria above are each given a unique invite code and link (“Invite Code”) which they can use to refer new customers to Luno. Successful redemption of the Invite Code shall entitle both the referring customer and the new customer to the amount of Bitcoin specified in the Programme (the “Reward”). Where the new customer signs up using a different currency, that currency will be used to determine the Reward amount which may result in the referring customer and the new customer receiving a different amount of Bitcoin to that specified in the Programme. Luno reserves the right to hold, void, cancel, suspend, adjust or amend the Programme at any time.
Invite Codes are unique to each eligible Luno customer. An Invite Code cannot be transferred, sold or ceded to someone else and it cannot be exchanged for cash or Bitcoin other than in terms of these Rules.
New customers may only redeem one Invite Code when making their first transaction after signing up with Luno. To be eligible for the Reward, the new customer must not have made any prior transactions using Luno, must deposit local currency and use Luno’s Instant Buy or Sell feature to perform the minimum transaction values specified in the Programme, and must otherwise meet any conditions specified in the Programme.
On successful redemption of the Invite Code, the Reward specified in the Programme will be paid into the Luno wallets of the qualifying customers.
- Promotion details
- Eligibility
- Redemption conditions
- Redemption limitations
- Subject to change
- Payment of the Reward
Other referral promotions at Luno: the rules
The following rules apply to the use of a promotion code provided by Luno in connection with an event or promotional campaign (the “Promotion”). Without limiting the applicability of Luno’s Terms of use and Privacy policy, you agree to be bound by these Rules when participating in the Promotion.
New customers signing up to Luno, who meet the eligibility criteria below, may redeem the code specified in the Promotion (the “Code”) in exchange for the amount of Bitcoin specified in the Promotion (the “Reward”).
Participation in the Promotion is limited to new customers unless stated otherwise in the Promotion. Customers who have made prior transactions using Luno, whether from the same account or a different account, are therefore not eligible to participate in the Promotion unless stated otherwise. The new customer must be situated in the country or region where the Promotion is held and must sign up using the currency applicable to that country or region unless stated otherwise in the Promotion.
When signing up, the new customer must sign up and verify his/her identity to at least a Level 1 or higher account and must otherwise be compliant with Luno’s Terms of use. The new customer must deposit local currency and use Luno’s Instant Buy or Sell feature to perform his/her first transaction. The transaction must meet the minimum transaction values specified in the Promotion and the new customer must otherwise meet any conditions specified in the Promotion.
New customers may only redeem one Promotion Code only. A Promotion Code cannot be transferred, sold or ceded to someone else and it cannot be exchanged for cash or Bitcoin other than in terms of these Rules.
Luno reserves the right to hold, void, cancel, suspend, adjust or amend the Promotion at any time.
On successful redemption of the Promotion Code, the Reward specified in the Promotion will be paid into the customer’s Luno wallet.
