Customer Success

Helping customers get the most out of Luno

Life at Luno

We’re the team connecting directly with Luno’s customers, empowering them to explore the world of crypto with confidence. We help them use and understand our product, setting them up for success. We work together, act decisively and move fast to give our customers the best possible experience of Luno.

Our Customer Success Operations Manager, Kelly, gives us an inside look at her journey & what drives her, how she supports our customers, and what makes working at Luno truly special. From streamlining operations to enhancing customer success, Kelly plays a key role in shaping seamless interactions.