Giving an edge to institutional investors
Cutting-edge solutions built to help your business capitalise on crypto opportunities
Why institutions choose Luno
Fully licensed
We are a Securities Commission-recognised Market Operator (DAX), with over 100 compliance experts working closely with regulators across our markets.
Deep liquidity
We offer robust, ringfenced liquidity to ensure seamless transactions and reliable market access.
VIP service
You’ll be supported personally by industry experts on the ground in Malaysia.
Industry-leading security
With industry-leading safeguards, we protect against all potential threats to keep our platform and customers safe.
Robust API
99.9% APl uptime and 24/7 engineering support to resolve critical issues fast.
Reliable payment rails
Industry-leading payments infrastructure, with fast and cost-efficient fund transfer options.
Custody with an industry-leading security track record
Layered
Your assets are kept safe in offline storage systems that use multisignature technology, role-based governance protocols, and multiple layers of biometric access controls.
Transparent
Luno publishes monthly Proof of Reserves via Moore Audit.
Certified
Our systems and processes undergo regular audits and are certified to meet international standards, including ISO/IEC 27001:2022, ISO/IEC 27701:2019, and ISO 22301:2019.
Institutional-grade features
API
Trading services and market data are easily accessible through multiple high-performance API options, including REST and websockets.
Subaccounts
Flexibility to configure roles for team members, and set withdrawal limits on account and user level to meet your internal control requirements.
What our customers say
"I use Binance and Coinbase, but Luno is the best because it’s so easy to use and integrated with the local banks for easy on and offramping."
Black Pound Capital
"Onboarding is extremely rigorous but I appreciate that. It gives me comfort that you're taking all the right measures/precautions."
IQT Holdings
"Excellent onboarding experience, I have a Trust so there was a lot of documentation to submit but overall it was a great experience and Ellsretta made it even better."
Tom Cronje, Property Investor
You're in safe hands
Scarlett Chai
Country Manager - Malaysia
As the head of Luno's business operations and managing key regulatory affairs in Malaysia, she was the first female to join the Malaysian team since 2019. She was instrumental in building the brand, including the Luno affiliates program and spearheaded the "Move with Luno" integrated brand campaign. Her prior experience includes leading digital and marketing initiatives in the e-commerce sector.
Aaron Tang
General Manager - APAC
Oversees Luno’s business operations and strategic relationships in the APAC region. A member of Luno's pioneering team, he played an instrumental role in launching Luno Malaysia in 2019, making it the first fully-approved Digital Asset Exchange by the Securities Commission Malaysia. Prior to Luno, he spent a decade in the Oil & Gas industry and also has experience in Learning & Development.
Benjamin Chuang
Senior Business Development Manager
Oversees strategic partnerships with institutional clients. Benjamin has a diverse background in the e-commerce and tech industries, with leadership experience in Malaysia, Singapore, and Brazil. Prior to joining Luno, he held leadership roles at Shopee and CREA, a multi-channel commerce company.
Jay Leong
Relationship Manager – Business Development
Responsible for managing and cultivating strategic relationships with institutional clients and high-net-worth traders. He has led several high-impact initiatives involving stakeholders such as government ministries and diplomatic representatives.
