Luno Pay Zapper Reward Campaign Terms and Conditions
22 April 2025 - 31 October 2025
Last updated:
3 Sept 2025
Luno (Pty) Ltd (“Luno”) has agreed to run a reward campaign through Luno Pay (the “Campaign”) in conjunction with Zapper Marketing (Southern Africa) Pty Ltd and all its merchants (collectively “Zapper”) as its promotional partner and supplier of the Campaign Rewards. Without limiting the applicability of Luno’s Terms of Use, Privacy Policy and the general Rewards and Promotions Rules, you agree to be bound by these terms and conditions by participating in the Campaign (the “Rules”). You agree to accept any decision made by Luno in terms of these Rules as final and binding.
1. Campaign Details
Customers who use any supported cryptocurrency through Luno Pay to make a purchase to the equivalent value of R100.00 or more using Zapper in South Africa during the Campaign Period (the “Qualifying Purchase”) and who meet the eligibility criteria below will automatically participate in the Campaign and receive Campaign Rewards in any supported cryptocurrency (subject to the limit set out below). Customers who do not wish to participate in the Campaign may request to be excluded as a participant by sending an email to [email protected].
2. Campaign Period
The Campaign will commence on 22 April 2025 and run until and including 31 October 2025.
3. Campaign Rewards
Subject to the limit set out below, the Campaign Rewards will be calculated as follows before being converted to and promptly allocated in Tether (USDT) to each participating Customer’s Tether (USDT) wallet on Luno:
3.1 20% of the ZAR amount of their Qualifying Purchase if the payment currency selected with Luno Pay is Tether (USDT) (previously 10%); and
3.2 10% of the ZAR amount of their Qualifying Purchase if the payment currency selected with Luno Pay is any other supported cryptocurrency (previously 5%).
Notwithstanding the Campaign Rewards set out above, Luno reserves the right to adjust or reduce the Campaign Rewards allocated to Customers from certain Zapper merchants at its discretion and at any time.
If a Customer does not have a Tether (USDT) wallet on Luno at the time of the relevant Campaign Reward allocation, such wallet will be automatically created. There will be no transfer restrictions on any allocated Campaign Rewards, and accordingly Tether (USDT) received as Campaign Rewards can be sold and/or transferred by a Customer subject to applicable laws. For the avoidance of doubt, any refunds of purchases will be dealt with directly by Zapper or their merchants is subject to its returns policy and will not impact the amount of allocated Campaign Rewards.
4. Limit
Customers can receive Campaign Rewards which will be distributed in Tether (USDT) only on Luno up to the limit of USDT 50.00 for the last 30 days on a rolling basis (thereby looking back at the last 30 days from any given point in time). If this limit is reached at the time of a Qualifying Purchase, no Campaign Rewards will be given above such limit for that Qualifying Purchase.
5. Eligibility
Participation in the Competition is limited to:
5.1 verified Luno South Africa customers who are 18 years or older and otherwise meet the eligibility criteria set out in section 3 of Luno's South African Terms of Use (“Customer”); and
5.2 who make a Qualifying Purchase.
6. Subject to change
Luno reserves the right to hold, void, cancel, suspend, adjust or amend the Campaign and its Rules at any time.
7. Own risk
To the extent permitted by law, Luno does not accept any responsibility for any damage, loss, liabilities, injury, costs, expenses or claims (whether in contract, tort or otherwise) suffered by the participants of the Campaign or any third parties arising out of or in connection with participating in the Campaign or accepting the Campaign Rewards.
8. Personal information
Personal information will be processed in accordance with Luno’s privacy notice for the purpose of administering the Campaign, for example to share aggregate anonymised information about cryptocurrencies spent through Luno Pay with Zapper without sharing individual Customer data. You may exercise your right to object to Luno processing your personal information by submitting a request through our privacy rights webform.
9. Governing law
These Rules shall be governed by and interpreted in accordance with South African law and any disputes arising from the Campaign shall be subject to the exclusive jurisdiction of the courts of South Africa.